Frequently Asked Questions

We're here to help wiiny questions you have about plans, pricing, and supported features.
  1. What is vidMMO?
    vidMMO is a next-generation video hosting and streaming platform. We provide secure, fast, and customizable HLS/CMAF video streaming with features tailored for both free and premium users.
  2. Who can use vidMMO?
    Anyone who wants to upload, host, and share videos online. We support:
    • Individual creators
    • Businesses
    • Content platforms needing high-performance video delivery
  3. What are the differences between the Free and Pro plans?
    Free Plan:
    • Unlimited storage & bandwidth
    • Ad-supported playback (ads may appear)
    • Videos deleted after 30 days of inactivity
    • Single CDN provider
    • Multiple subtitles and audio tracks
    Pro Plan: All features of Free Plan and...
    • Multi-provider CDN for maximum uptime
    • Redundant storage across providers
    • Advanced video protection
    • Multi-quality encoding (240p → 1080p/4K)
    • Multiple subtitles and audio tracks
    • Customizable player (logo, text, animation)
    • Customizable ads (JS & VAST support)
  4. How secure is my content on vidMMO?
    We use domain-restricted playback, token-based access, and anti-download measures to protect your content. Only authorized websites and users can play your videos.
  5. Can I embed videos on my own website?
    Yes. vidMMO provides an embed script that you can place on your website or application. The embedded player is customizable and supports adaptive streaming.
  6. What video formats are supported for upload?
    We recommend uploading MP4 (H.264 or H.265). Other formats are accepted.
  7. How long does transcoding take?
    Processing time depends on video length, resolution, and available hardware. Thanks to GPU acceleration, most videos are ready for streaming within minutes.
  8. Can I upload multiple files at once?
    Yes. Both free and pro users can upload multiple videos simultaneously. Pro users also have access to remote upload.
  9. Do you support subtitles and multiple audio tracks?
    Yes. If the uploaded video already includes multiple subtitles and audio tracks, they will be fully available. This feature is supported for both Free and Pro users.
  10. How do ads work on vidMMO?
    • Free plan: Ads are automatically placed by vidMMO.
    • Pro plan: You can disable ads or use your own ad integrations with JS & VAST support.
  11. How does bandwidth and storage work?
    Both plans come with unlimited storage and bandwidth. However, the Free plan includes ads and video expiration rules, while the Pro plan provides full control and no restrictions.
  12. Does vidMMO support live streaming?
    Currently, vidMMO focuses on VOD (Video on Demand). Live streaming support is planned for future updates.
  13. What happens if my video gets flagged?
    If your video is flagged due to copyright or other serious reasons, it will be locked for review. However, if you are on the Pro plan, your video is stored across two providers, and the system will serve the alternate link to ensure uptime.
  14. How much does the Pro plan cost?
    The Pro plan costs $99 per 30 days. This includes multi-provider CDN, redundant storage, and all premium features.
  15. How can I pay for the Pro plan?
    Yes, we currently support payments via crypto.
  16. Can I cancel anytime?
    Yes. You can cancel your Pro subscription at any time. Your account will automatically revert to Free once the paid period expires.
  17. Do you provide analytics?
    Yes. We provide video playback analytics.
  18. What happens if I reach extremely high traffic?
    Our global CDN ensures scalability. Even under heavy traffic, the system will continue to run smoothly and you will not incur any additional fees.
  19. How do I get support?
    • FAQ
    • You can also create a support ticket directly in the system
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